Monte Vale de Faia · Serpa · Portugal +351 284 595 422

FAQs

FREQUENTLY ASKED QUESTIONS

Buy Guilherme

Where can I buy Queijaria Guilherme products?

Queijaria Guilherme products can be purchased in selected stores of traditional trade and in most of the major supermarkets, such as: Continente, EL Corte Inglês,  Auchan, Intermarché, Meu Super, Amanhecer, Makro and still in our shop, in our facilities in Monte Vale de Faia, near Serpa.

Can I buy Queijaria Guilherme products from the website?

There is no online store, but it is possible to order directly from Queijaria Guilherme, and it can be sent by post or carrier. Payment can be made in the most common ways.

Contact us so that we can find the best solution for you, by phone (351) 284 595 422, or by email: info@queijariaguilherme.com, or by the contact form.

Can I buy Queijaria Guilherme products directly at the factory?

Yes, Queijaria Guilherme has a store in its premises where you can buy your products. Visit us from Monday to Friday, in our store, from 9 a.m. to 5 p.m. in Monte Vale de Faia – Serpa 7830- 476 SERPA
GPS: 37°49’47.85″N – 7°28’4.36″W (View map in Contacts page)

I live abroad, can I get your products to be delivered in my country?

Yes, Queijaria Guilherme can ship to other countries. Contact us to know more by phone (351) 284 595 422, or by email: info@queijariaguilherme.com, or by the contact form.

I received your order but it did not come in the right conditions, or it did not arrive, how should I proceed?

Queijaria Guilherme has a tight quality control, but does not have control of the entire transportation process. However, contact us as we will do everything within our reach to help you.

I have a store and I want to sell Queijaria Guilherme products, how can I do it?

Please visit our page Sell Guilherme

I have a restaurant and I want to sell Queijaria Guilherme products, how can I do it?

Please visit our page Sell Guilherme

Does Queijaria Guilherme produce blended cheeses?

We do not produce blended cheeses. In Queijaria Guilherme, products are exclusively produced from sheep’s milk or from goat’s milk in independent production lines.

Can I consume a Guilherme product after the expiration date?

Depending on the cases, yes. When the label information indicates “to be consumed preferably until the end of”, it does not mean that it is not in a position to be consumed after a short time of the date, with due consideration. When the information is “Consume until …”, as in fresh products, it is advisable to observe the deadline.

I got a buttery cheese (or Serpa PDO) but the consistency is not buttery...

Any cheese that is preserved in the cold, tends to become more compact and lose its buttery consistency, so it must be removed from the cold 1h before being consumed, in order to acquire the ambient temperature and return to its normal consistency (buttery).

Do Queijaria Guilherme products contain lactose?

Yes, at the moment all Guilherme products keep the lactose, so its consumption by those who show lactose sensitivity must be duly weighed.

FREQUENTLY ASKED QUESTIONS

Sell Guilherme

I have a store (in Portugal or abroad) and I intend to sell products Queijaria Guilherme, how can I do it?

You should contact Queijaria Guilherme so that we can give you all the information you need by phone (351) 284 595 422, or by email: info@queijariaguilherme.com, or by the contact form.

I have a restaurant and I want to sell Queijaria Guilherme products, how can I do it?

You should contact Queijaria Guilherme so that we can give you all the information you need by phone (351) 284 595 422, or by email: info@queijariaguilherme.com, or by the contact form.

I am a distributor and I want to work with your products, how can I do it?

You should contact Queijaria Guilherme so that we can give you all the information you need by phone (351) 284 595 422, or by email: info@queijariaguilherme.com, or by the contact form.

I already sell your products, but I would like to sell other references, how should I proceed?

Queijaria Guilherme has more than 40 references in the product catalog.

You just need to ask our collaborator during the periodic visit. Alternatively you can contact us by phone (351) 284 595 422, or by email: info@queijariaguilherme.com, or by the contact form.

I already sell your products, but I want a personalized highlight in my space in order to boost sales of Queijaria Guilherme products, how can I do it?

Queijaria Guilherme provides support in the study of solutions for the dissemination of its products in commercial spaces, by the placement of panels, exhibition furniture or other promotional material.

Contact our regular collaborator or speak directly with us by phone (351) 284 595 422, or by email: info@queijariaguilherme.com, or by the contact form.